Addressing Business Communication Challenges With Technology
Sharmin Ali is the CEO and Founder of Instoried.
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Despite the increased volume of internal and corporate communication facilitated by email and other collaboration tools, a Gallup study found that most employees still feel disconnected from their companies.
It doesn’t help that most corporations don’t have a method to ensure the effectiveness of their communications, as measuring this effectiveness is paramount. In B2B and B2C selling, it matters even more — the buyer’s journey can be long and complicated, and purchase decisions could be derailed due to a lack of engagement. In fact, according to the 2016 Content Preferences Survey Report, 47% of B2B buyers look at three to five pieces of content before reaching out to a salesperson.
But what does effective communication hinge on? A clue can be found in how we use the internet. We are used to visiting websites based on what we find