Two months after launch, things are not going well for Quibi, the well-capitalized, much-hyped new streaming television app named for “quick bite” videos of 10 minutes or less.
For starters, the app’s entire premise was short, digestible videos that people would watch on the go, and so Quibi launched on April 6 only on mobile phones—amid a global pandemic that kept people in their homes, watching content on their televisions, not their phones. Quibi did not launch with an option to cast Quibi to your TV.
As such, downloads have severely disappointed. Daily downloads of the free app have fallen precipitously since launch day, according to research firm Sensor Tower, and Quibi’s current pace is for fewer than 2 million paying subscribers in its first year, compared to Quibi’s own original target of 7.4 million, according to the Wall Street Journal.
This month, Quibi asked its top executives to take 10% pay cuts. Quibi has also reduced its marketing amid the nationwide social justice reform protests after the killing of George Floyd.
Quibi founder and former DreamWorks Animation CEO Jeffrey Katzenberg, in an interview with the New York Times in May, blamed Quibi’s problems on coronavirus: “I attribute everything that has gone wrong to coronavirus. Everything.”
But Quibi also faces a patent lawsuit over its tech from video startup Eko, bankrolled by hedge fund Elliott Management. (The lawsuit is over Quibi’s feature that rotates the video depending on the orientation of the viewer’s phone; ironically, some reviews of the app complain that the portrait mode still cuts off part of the screen.)
And Quibi has been criticized for the huge paydays it gave to stars like Reese Witherspoon ($6 million to narrate a nature program), whose husband, former CAA agent Jim Toth, is Quibi’s head of content acquisitions and talent.
On top of those issues, the Wall Street Journal now reports that Katzenberg and Quibi CEO Meg Whitman are at odds, and that their working relationship “had worsened to the point that it put the company’s future in jeopardy.”
Katzenberg can’t blame all of that on coronavirus.
But Quibi, which is failing despite its $1.7 billion in venture funding, also demonstrates a truth that has nothing to do with the pandemic. The “streaming wars” have given birth to a massive spending bubble in which content creators, studios, and big tech companies have all thrown desperate money at streaming ventures in a race to keep up with Netflix.
Apple did it with Apple TV+, which is not yet a proven success despite an initial spend of $6 billion on original shows like “The Morning Show” with Jennifer Aniston, Reese Witherspoon, and Steve Carell, and “See” with Jason Momoa. Disney has done it (spending $28 billion on all original content in 2019) with Disney+, an instant subscriber hit thanks more to Disney’s existing content library than to new content (with the exception of “The Mandalorian”), but is now navigating internal disputes because it also bought majority control of Hulu and has tried to integrate the back-end engineering tech with the Disney+ and ESPN+ teams. ViacomCBS spent around $15 billion on original content in 2019, pushing CBS All Access and its anchor original show “Picard.” AT&T-owned WarnerMedia spent $14 billion on non-sports content last year, nearly double its budget from the year prior, and had its own branding problems with the confusing launch of HBO Max last month. Comcast still plans to launch NBC Peacock next month without the Tokyo Olympics, which was set to be the app’s main appeal at launch.